Frequently Asked Questions
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CMBA Ontario offers a template to help brokerages get started with their policies and procedures manual to cover the minimum areas required by MBLAA, 2006:
A brokerage shall establish and implement policies and procedures that are reasonably designed to ensure that the brokerage and every broker and agent who is authorized to deal or trade in mortgages on its behalf complies with the requirements established under the Act. O. Reg. 188/08, s. 40 (1).
Price:
- Members: $299.00 + HST (Members will receive a $200 discount from $499, for a cost of $299 + Tax. Click HERE for your unique discount code)
- Non-Members: $499.00 + HST
What you will receive:
- Access up to 12 months, including any updates made during this time
- Template in Word document
- Over 340 pages
Covers all policies and procedures that are recommended for use by Brokerages in 7 sections:
- Section One: File Management and Client Suitability
- Section Two: Underwriting Guideline
- Section Three: Human Resources, Consumer Complaints, Advertising, and Business Conduct
- Section Four: Relevant forms
- Section Five: the complete MBLAA, 2006, and its accompanying Regulations
- Section Six: Cybersecurity
- Section Seven: Compliance program to ensure compliance under PCMLTFA and associated Regulations NEW!!
- Brokerages are expected to make ALL necessary edits to the template to reflect their business, including conducting a risk assessment and implementing internal controls.
It is expected that the Brokerage will update and supplement the Template to make sure it meets all regulatory and legal requirements as well as your specific business needs
Frequently Asked Questions URL
Administrators must have its own policies and procedures manual as required under Regulation. O. Reg. 189/08, s. 25.
CMBA Ontario offers a template to help administrators get started with their policies and procedures manual and make the adjustments required to reflect the administrator business needs. The template has 10 sections:
- Section 1: Human Resources & Privacy Policies
- Section 2: Public Relations Policies
- Section 3: Training & Supervision Policies
- Section 4: Customer Relations Policies
- Section 5: Fees & Payments Policies
- Section 6: Duties in Particular Transactions
- Section 7: Mortgage Administration
- Section 8: Management the Mortgage Administrator Business
- Section 9: Managing Deemed Trust Funds
- Section 10: Reporting Requirements
- Section 11: Compliance Program Requirements under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and associated Regulations NEW!
Price:
- Members: $999.00 + HST
- Non-Members: $1499.00 + HST
What you will receive:
- Template in Word document
- Over 90 pages
- 10 sections
- Covers all policies and procedures that are recommended for use by Administrators
- Brokerages are expected to make ALL necessary edits to the template to reflect their business, including conducting a risk assessment and implementing internal controls.
- Consult FINTRAC for all details on what is required by an administrator.
It is expected that the Administrator will update and supplement the Template to make sure it meets all regulatory and legal requirements as well as your specific needs
Be prepared with a business continuity plan (BCP) that consists of the critical information your organization needs to continue operating during an unplanned event. The BCP states the essential functions of your business, identifies which systems and processes must be sustained, and details how to maintain them.
Price: $899 + HST
What you will receive:
- Template in Word document
- 10 pages with 13 sections that cover key areas of a robust business continuity plan
- Clearly stated procedures to maintain compliance